Your career at Sewan Deutschland GmbH

    Sewan Deutschland GmbH is the German subsidiary of Sewan SAS – an innovative European white label platform operator for telecommunications and cloud services with over 850,000 users, 75,000 customers and 900 partners. The company was founded as a start-up in Berlin 15 years ago. With the renaming of 42one GmbH into Sewan Deutschland GmbH in summer 2020, the company has now established itself internationally.

    To strengthen our team, we are looking for committed people in Berlin who want to start with us in the German market with our products in the areas of telephony, Internet Access, Microsoft 365 and Cloud Services (White Label).

    Staff member 1. Level Support Telecommunication 

    Your area of responsibility: 

    • Qualification of customer problems via E-mail and telephone 
    • Declaration of operationerrors 
    • Correction of settingerrors
    • Analysis of technical errors 
    • Documentation of error causes and their solutions in the ticket system 
    • Cooperation with the colleagues of the 2. Level Support 
    • After extensive inductioncustomer training 


    Your personality: 

    • First work experiences in the area of customer support, ideally for fixed network telephony 
    • Good communicational skills and professional appearance 
    • Good language skills in German and English (oral and written) 
    • Conceptual and analytical skills
    • Independent and responsible work, will for permanent learning 
    • Flexible team player 


    We offer: 

    • A permanent fulltime position 
    • Performance based salary 
    • Open corporate culture and flat hierarchy 
    • Extensive training and helpful colleagues 
    • A work environment with room for your own ideas 
    • Flexible work time models 



    If we aroused your interestwe are looking forward to receiving your application on jobs(@) 

    You have any further questionsWe would love to be there for you in person
    Telephone: 030 20994420- 42 

    Trainee as an IT-specialist for system integration/development of applications  

    You are a talent in programming, and you are looking for an apprenticeship in an exciting occupation? Then become part of our young team and support us during the development of our company.  


    We offer you: 

    • An education according to the rules of the IHKs (Industrie- and Handelskammern) 
    • Structured training schedule 
    • Varied and interesting practice 
    • Open corporate culture 
    • Supportive team at any time 


    What we expect: 

    • Successful completion of at least secondary school 
    • Good performances especially in subjects such as mathematics, German and English 
    • Interest in technology
    • First experiences with hard- and software (php, JavaScript, full stack) 
    • Self-responsibilitycommitmentconscientiousness and a high independence 
    • Extroverted and communicative team player 



    If we aroused your interestwe are looking forward to receiving your application on jobs(@) 

    You have any further questionsWe would love to be here for you in person
    Telephone: 030 2099442 – 42 

    If you are interested, we look forward to receiving your application, preferably by e-mail.

    Postal address:

    42one GmbH
    Straße der Pariser Kommune 12-16
    10243 Berlin / Germany

    Fon:  +49 30 20 994 42-20