Staff member 1. Level Support Telecommunication 

Your area of responsibility: 

• Qualification of customer problems via E-mail and telephone 
• Declaration of operation–errors 
• Correction of setting–errors
• Analysis of technical errors 
• Documentation of error causes and their solutions in the ticket system 
• Cooperation with the colleagues of the 2. Level Support 
• After extensive induction: customer training 

Your personality: 

• First work experiences in the area of customer support, ideally for fixed network telephony 
• Good communicational skills and professional appearance 
• Good language skills in German and English (oral and written) 
• Conceptual and analytical skills
• Independent and responsible work, will for permanent learning 
• Flexible team player 

We offer: 

• A permanent full–time position 
• Performance based salary 
• Open corporate culture and flat hierarchy 
• Extensive training and helpful colleagues 
• A work environment with room for your own ideas 
• Flexible work time models 

Contact: 

If we aroused your interest, we are looking forward to receiving your application on jobs(@)42one.com.  

You have any further questions? We would love to be there for you in person. 
Telephone: 030 20994420- 42 

Trainee as an IT-specialist for system integration/development of applications  

You are a talent in programming, and you are looking for an apprenticeship in an exciting occupation? Then become part of our young team and support us during the development of our company.  

We offer you: 

• An education according to the rules of the IHKs (Industrie- and Handelskammern) 
• Structured training schedule 
• Varied and interesting practice 
• Open corporate culture 
• Supportive team at any time 

What we expect: 

• Successful completion of at least secondary school 
• Good performances especially in subjects such as mathematics, German and English 
• Interest in technology
• First experiences with hard- and software (php, JavaScript, full stack) 
• Self-responsibility, commitment, conscientiousness and a high independence 
• Extroverted and communicative team player 

Contact: 

If we aroused your interest, we are looking forward to receiving your application on jobs(@)42one.com. 

You have any further questions? We would love to be here for you in person. 
Telephone: 030 2099442 – 42